Last updated:  3rd Sept 2024

Privacy policy

We are committed to safeguarding the privacy of our app visitors; in this policy we explain how we will treat your personal information. By using our app and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may collect, store and use the following kinds of personal information:

§ information about your computer/mobile and about your visits to and use of this app (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and app navigation paths)

§ information that you provide to us when registering with our app including your email address.

§ information that you provide to us when using the services on our app, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use.

§ information relating to any purchases you make of our products or any other transactions that you enter into through our app including your name, address, telephone number, email address.

Personal information submitted to us through our app will be used for the purposes specified in this policy or on the relevant pages of the app.

We may use your personal information to:

§ administer our app and business.

§ enable your use of the services available on our app.

§ send you products purchased through our app.

§ send statements, invoices and payment reminders to you, and collect payments from you.

§ send you email notifications that you have specifically requested.

§ send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)

§ provide third parties with statistical information about our users but those third parties will not be able to identify any individual user from that information.

§ deal with enquiries and complaints made by or about you relating to our app.

§ keep our app secure and prevent fraud.

If you submit personal information for publication on our app, we will publish and otherwise use that information in accordance with the licence you grant to us.

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

All our app financial transactions are handled through our payment services provider PhonePe. You can review the provider's privacy policy at PhonePe.com. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our app, refunding such payments and dealing with complaints and queries relating to such payments and refunds. We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

§ to the extent that we are required to do so by law

§ in connection with any ongoing or prospective legal proceedings

§ in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

§ to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

§ to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

All electronic financial transactions entered into through our app will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We may update this policy from time to time by publishing a new version on our app.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Please contact us, Yasha Food Service (OPC) Private Limited at support@famousfood.co.in, should you have any questions or need clarifications on this privacy policy.